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Order Information

If you have found what you are looking for, you can order by email or by fax. At the moment we only accept these two ways as the official order forms.

• Order standard parts

Here standard parts mean the products we show on our printed or electronic catalogs with our own part numbers. When you order, to list our product model numbers are preferred. If you don’t know our model numbers, please give us short descriptions of product you want to purchase. The useful information includes product shape, size, LED quantity, color, etc.

After our sales team accept your order request

, usually they will work out the proforma invoice for your confirmation. The proforma invoice (P/I) has all the necessary dealing and delivery and our banking information. If customers confirm the P/I, he confirms the order in the meantime. We will immediately arrange the production.

• Custom design and production

To meet various applications, customers often have modification requirements on our standard production, or ask us to work out new products with their schematic, drawing, graphics or real samples. After we receive these materials we usually have the time of 3 to 7 working days to evaluate the possibility of production. We will let customers know the evaluation result. If it is valid we will work out the quote and P/I as per customers’ requirements.

For custom products we will charge customers R&D cost and possibly new tooling cost. The new tooling cost will be refunded to the customer if the coming order volume reaches our requested amount.